In the unlikely event that you have received the wrong item, please contact us immediately with the following information so that we can resolve this issue for you quickly and efficiently:
Your order number
The name of the item you did not receive
The name of the item you received in its place
A clear photograph of the item you received, including the logo
Once we receive the above information, our customer support team will sort it for you as soon as possible!
You may be asked to send the incorrect item back to us through our returns procedure. How do I return an item?
All claims for orders that arrive without the correct or missing items must be made within 7 days of the delivery date.
Need help? Send us a message:
We are currently receiving a large number of inquiries. Please write to us and we will try to respond as soon as possible.
