Privacy Policy
This document sets out the terms and conditions for the use of this site. Any user is deemed to have read and accepted these terms and conditions and agrees to abide by them.
Accuracy of information
We strive to provide complete, accurate and up-to-date information on our website. However, we reserve the right to correct any errors, inaccuracies or omissions and to change or update information without notice.
Copyright
You should be aware that RHO owns all content on this Website, whether written, visual, audio or otherwise. It is illegal to reproduce, modify, upload, download, publish, copy, display, share or distribute all or any part of this content.
Trademarks
We reserve all rights with respect to the owners of trademarks that we use. It is illegal to reproduce, modify, download, publish, copy, display, share or otherwise distribute any such trademark.
Email address
E-mails are not necessarily protected against all forms of interception. If your communication contains sensitive information, we suggest that you contact us directly by phone. See and click on "Contact", located in the menu at the top right of our website.
We collect e-mail addresses that are voluntarily provided by the visitor, from e-mail messages sent to our company or its employees, through the visitor's participation in surveys, contests and registrations on the site, or provided by the visitor when placing an order on the site.
We use e-mail for marketing purposes and to inform those interested in our products and services. They may also receive details of updates, events are more information that we considered important.
You may receive emails from various newsletters. We respect and enforce the new Canadian Anti-Spam Legislation (CASL). This is why you can unsubscribe from our newsletters at any time without any pressure.
Children's privacy protection
Our website is not intended to attract children. We do not collect any information from children under the age of 13.
Billing Information
We collect credit card and billing information from visitors making purchases in our online store. We use this information to bill the customer for product purchases. Keep in mind that credit card information will not be saved. All transactions will be conducted in a PCI-certified environment by the third-party service provider Shopify.
Personal Information Exemption
Any information you provide will only be used for our purposes. RHO complies with applicable laws and legal obligations to respond to requests for personal and other information and data about our visitors and their transactions. RHO's legal counsel may access and use your personal and other information or data in the event of litigation, in response to legal proceedings or law enforcement inquiries, abuse of our website, or a violation of our service policy.
Transfer of Data
We store your personal information on servers and computers located in Canada and operated under our direct supervision and control. Please be assured that we do not share your personal information with any reseller or non-secure company.
Links and redirection
The RHO website contains links to other sites. When you click on one of these links, you are transferred to a website operated by someone other than RHO, and the operator of that website may have a different privacy policy. RHO does not share your personal information with these websites and is not responsible for their individual privacy practices. We encourage you to review the privacy policies of these operators.
Future Changes
By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy and our Terms of Use Policy. RHO may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page or by notice on our home page, so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We will post a notice on this page or in our newsletter before we implement any material changes to this privacy policy. Such notice will provide information on how you can remove your information from our database if you wish to do so.
Questions and Comments
We would be happy to assist you if you have any questions or comments about our privacy policy. You can contact us by writing to RHO by email at info@rho.ca.